Shopping with The Sacred Birth Centre
Our store policy
Shipping & Delivery
We aim to process and ship all orders within 3-5 business days. Shipping times vary depending on location, and you will receive a tracking number once your order has been dispatched. We currently ship within the UK and selected international destinations.
Returns & Exchanges
We want you to love your purchase! If you are not completely satisfied, we accept returns and exchanges within 14 days of delivery. Items must be unused, in original condition, and in their original packaging. Please note that custom or digital products are non-refundable. Customers are responsible for return shipping costs unless the item is faulty.
Refunds
Once we receive your returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the item is defective or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of receipt with a photo of the issue. We will arrange a replacement or refund as quickly as possible.
Digital Products & Courses
All sales on digital downloads and online courses are final. If you experience any issues with access, please reach out for support.
Contact Us
For any questions regarding your order, returns, or policies, please email us at info@sacredbirthcentre.org. We are here to help!
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This returns policy does not affect your statutory rights.
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We reserve the right to refuse a return if the item is not in its original condition or is damaged.
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We recommend that you return items by a tracked delivery service, as we cannot be held responsible for items lost in transit.
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We hope this policy is clear and fair. If you have any questions, please do not hesitate to contact us.
Thank you for supporting the Sacred Birth Centre. Your purchase helps us continue our advocacy and education work.
PRIVACY
Your privacy is of the highest importance to our organisation you can find our privacy policy here.
PAYMENT METHODS
We currently accept payments via Credit or Debit Card, and Apple and Google Pay